Hello!
As an innovative and results-oriented leader with 20 years of experience, I have consistently driven business growth and profitability through strategic planning, operational excellence, and the implementation of systems and processes. My track record includes successfully transitioning organizations struggling from growth to scalable departments, optimizing operations, and fostering high-performing teams. Recognized for my ability to adapt to change, I excel in identifying opportunities, executing initiatives, and delivering exceptional results. With a strong focus on customer satisfaction and business expansion, I leverage my expertise to guide companies towards transformation, growth, and enhanced service delivery.
William MacDonald
Innovative Leader Driving Business Growth
‪(415) 376-7345‬
Email:
Phone:
EXPERIENCE
2021-Present
Executive
1-800 Radiator & A/C
Driving growth and profitability by implementing innovative systems and processes. Leading cross-functional teams, transitioning the company into scalable departments, resulting in improved efficiency and increased revenue. Strong leadership and strategic mindset have positioned 1-800 Radiator & A/C as an industry leader
2016-2021
Take-5 Oil
Vice President
Played a key role in driving growth and success through rapid operational change after acquisition. Established and optimized processes and technologies for better alignment and operational efficiency. These initiatives contributed to Take 5 Oil Change's growth form 50 to over 500 stores.
2014-2016
Director
1-800 Radiator & A/C
Driving revenue growth and expanding the company's presence. Implemented effective sales strategies and tactics to penetrate the DIY buyer's market, leveraging automation tools to maximize reach and conversions. Successfully increased the company's visibility across multiple marketing channels, including third-party sites, by utilizing a multi-channel list management system and executing an e-commerce redesign.
SKILLS
Project Managament
Technology Integration
Product Management
Team Leadership
Business Process Analysis
Operations Management
Process/Continous Improvement
Cross-functional Collaboration
EXPERTISE
Business Transformation and Scalability
Strategic Planning and Execution
I thrive on the challenge of taking companies to the next level. Witnessing the evolution from a decentralized and fragmented structure to a streamlined, scalable organization is incredibly fulfilling. I enjoy the opportunity to identify inefficiencies, implement innovative systems and processes, and guide teams toward operational excellence. Seeing the positive impact of these transformations, both on the company's bottom line and the satisfaction of stakeholders, motivates me to continuously seek new ways to optimize operations, foster growth, and drive sustainable success.
I find great satisfaction in analyzing complex business landscapes, identifying key opportunities, and formulating comprehensive strategies to drive success. Being able to translate strategic vision into actionable plans and then execute them effectively is both challenging and rewarding. I enjoy the dynamic nature of strategic planning, as it requires me to think critically, anticipate market trends, and make informed decisions. Seeing the positive outcomes of well-executed strategies, such as market expansion, revenue growth, and increased customer satisfaction, fuels my passion for strategic planning and drives me to continuously refine my skills in this area
Team Leadership and Performance Optimization
I am naturally inclined to inspire and empower others, fostering a collaborative and high-performing team environment. Guiding individuals to unlock their full potential and achieve their goals brings me immense satisfaction. I take pride in creating a culture of trust, open communication, and continuous learning, where team members feel valued and motivated to excel. By leveraging my interpersonal skills and strategic mindset, I enjoy aligning team objectives with organizational goals, implementing effective performance management strategies, and driving a culture of accountability and excellence. Witnessing the growth and success of my team members is incredibly rewarding.